Allen LaBrune

Trailblazer
DISC Type : ID

Vice President and Head of Patient Support Programs at argenx

Greater Philadelphia, United States

Overview

Allen LaBrune is the Vice President and Head of Patient Support Programs at argenx, with over 32 years of experience in the customer experience space. He specializes in biopharma patient services program strategy across therapeutic areas like Oncology, Hematology, and Cell Therapy. Colleagues describe him as a passionate, strategic, and inspiring leader.

In a previous executive role, he successfully reduced employee attrition by 70%.

Personality Overview

Persuasive

Informal

Friendly But Fast

They like to keep things under control.  They will fight for you if they come to believe in you. They respond better to a combination of speed and relationship.

Topics They Care About

Patient Support Programs
His entire recent career focuses on designing and leading patient support and access programs for major biopharma companies like argenx, Bristol Myers Squibb, and Amgen.
CX Leadership
He has deep experience in all facets of CX leadership, including strategy, technology selection, P&L management, and building new departments from the ground up.
Team Development
Recommendations highlight his ability to motivate, inspire, and mentor his teams, backed by a quantifiable success in drastically reducing employee attrition in a past role.

Media Appearances

Allen has no verified media appearances

Work History

3-2024
Vice President and Head of Patient Support Programs at argenx
11-2020 - 3-2024
Vice President, Head of Patient Access Support Services at Bristol Myers Squibb
11-2014 - 11-2020
Executive Director, Contract and Pricing Operations at Amgen
8-2012 - 11-2015
Executive Director, Head of Patient Services / Access and Reimbursement Operations at Amgen
12-2008 - 8-2012
Vice President, Head of Patient Services Contact Center Operations at McKesson

Education

1995 - 1996
Bachelor of Arts (BA) from University of Sioux Falls
1987 - 1990
None from University of South Dakota

More Information

Social Presence :

Prographics :

Exp : 34 Location : Greater Philadelphia, United States Job Level : Senior Designation : Vice President and Head of Patient Support Programs at argenx
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Insights For Selling To Allen

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Give them control of the sales process
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t force involvement of other stakeholders unless it is critical
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Allen is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Allen

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Allen move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Allen take some risk or not?

  • They can take risks if necessary.

You And Allen

Personality Compatibility


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