Alston D'Silva

Questioner
DISC Type : c

Founder & CEO at 42Voice

New Zealand

Overview

Alston DSilva is the founder of 42Voice in Auckland, an expert in agentic voice AI that automates business communications. Leveraging a deep background in IT infrastructure from his time at Casa Infotech, he builds autonomous agents to qualify leads and support customers. Described as a passionate and solid advisor, he holds a DMM from Xavier Institute of Management.

Alston is a science fiction enthusiast, drawing direct inspiration for his companys name from "The Hitchhikers Guide to the Galaxy." He started his venture partly because he disliked the emotional toll of sales rejections, seeking a better way to handle outreach and client conversations.

Unique fact: The name of his company, 42Voice, is a tribute to the sci-fi classic where "42" is the answer to the ultimate question of life.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Agentic Voice AI
His company, 42Voice, is dedicated to building autonomous AI agents that handle end-to-end voice workflows for businesses, from lead qualification to customer support.
Helping Small Businesses
He is passionate about providing AI solutions for small businesses, such as tradespeople, to ensure they never miss a customer call or lead while busy on the job.
Sales Automation
He was motivated to start 42Voice after personally experiencing a hatred for cold-call rejections, driving his interest in automating outreach and lead handling.

Media Appearances

BNI - Congrats to Alston D'Silva from Casa Infotech & 42Voice for the highest internal recognition. Featured in Facebook

See Now

Work History

8-2024
Founder & CEO at 42Voice
8-2003
Managing Director at Casa Infotech Ltd
4-1991 - 5-2001
Director at Silva Infotech

Education

1990 - 1991
DMM from Xavier Institute of Management(XIM Mumbai)
1987 - 1989
DERE from St Xaviers Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 32 Location : New Zealand Job Level : Leadership Designation : Founder & CEO at 42Voice
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Insights For Selling To Alston

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alston is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Alston

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Alston move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Alston take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Alston

Personality Compatibility


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