Alyssa Eisenman

Questioner
DISC Type : c

Director, Global Revenue Operations at OpenTable

Boston, Massachusetts, United States

Overview

Alyssa is the Director of Global Revenue Operations at OpenTable, with a background that includes customer success and strategic account operations at ezCater. A graduate of Emory University, she has deep expertise in the food technology and restaurant industries, underscored by her ServSafe certification.

Outside of her professional roles, Alyssa has a significant talent for creative writing. This is highlighted by her receiving multiple accolades, including a prestigious national award for short fiction, indicating a strong passion for storytelling and the literary arts.

Unique fact: She is a recipient of the Scholastic National Gold Award in Short Fiction.

Personality Overview

Systematic

Price-Sensitive

Cautious & Analytical

They prefer to fully evaluate every situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Revenue Operations
As the Director of Global Revenue Operations, she is focused on optimizing sales processes and driving efficiency across the organization.
Catering Industry
Her previous role at ezCater involved promoting catering growth and industry events, showing a keen interest in this sector.
Food & Tech
[Predicted] Her career journey through ezCater and OpenTable suggests a strong interest in how technology is transforming the restaurant and catering industries.

Media Appearances

Distil.ai partners with OpenTable to bring AI-powered revenue forecasting to restaurant groups. Featured in Lovely Mobile News

See Now

Work History

8-2024
Director, Global Revenue Operations at OpenTable
5-2023 - 8-2024
Sr. Manager, Global Revenue Operations at OpenTable
9-2019 - 5-2023
Sr. Manager, Customer Success - North America at OpenTable
6-2018 - 8-2019
Director, Strategic Account Operations at ezCater
1-2016 - 5-2018
Manager, Partner Onboarding at ezCater

Education

Bachelor of Arts from Emory University
British Literature from University of St Andrews

More Information

Social Presence :

Prographics :

Exp : 14 Location : Boston, Massachusetts, United States Job Level : Mid-senior Designation : Director, Global Revenue Operations at OpenTable
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Insights For Selling To Alyssa

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alyssa is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Alyssa

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Alyssa move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Alyssa take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Alyssa

Personality Compatibility


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