Amanda King, PMP, CSM in

Amanda King, PMP, CSM

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System Analyst at GSA
📍 United States

Amanda is a Business System Analyst with over six years of experience in system implementations and integrations across public and private sectors. A certified PMP and CSM, she specializes in translating business needs into technical requirements. She holds both a Masters and Bachelor of Science from the University of Maryland Global Campus.

Her key expertise lies in leveraging the ServiceNow platform, having recently earned her ServiceNow Certified System Administrator (CSA) and Automated Test Framework (ATF) Micro-Certification in 2025 to complement her hands-on experience.

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Experience
12 Years
Current Role
System Analyst
Job Level
Middle
Location
United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Amanda cares about

ServiceNow Optimization
Her experience as a ServiceNow Business Analyst and recent 2025 CSA and ATF certifications highlight a deep focus on mastering and improving this platform.
Business Transformation
Her professional headline is "Driving Business Transformation, " showing she connects her technical systems analysis to broader strategic business goals.
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Career

Work history

6-2020
System Analyst
GSA
5-2019 - 6-2020
ServiceNow Business Analyst
Skyline Technology Solutions
10-2015 - 5-2019
Accounting Systems Analyst
Federal Retirement Thrift Investment Board
10-2013 - 10-2015
Accounting Technician
Federal Retirement Thrift Investment Board
In the press

Media appearances

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Education
Master of Science - MS
University of Maryland Global Campus
Bachelor of Science - BS
University of Maryland Global Campus
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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