Amanda Salgado de Souza
Login to view DISC.Amanda is a Customer Experience and Continuous Improvement Analyst with over five years of experience optimizing operations. At Nubank, she led the implementation of four new collection partners, and now enhances the customer journey at Mycon. Colleagues describe her as proactive, empathetic, and a clear communicator, with a degree from Universidade Federal do ABC.
Amanda finds a unique connection between her professional life and her technical degree in Gastronomy. She sees a direct parallel in the meticulous processes required for both culinary arts and enhancing customer experience, showing a deep-rooted appreciation for well-structured systems and efficiency in all aspects of her life.
She relates her technical degree in Gastronomy to her work in customer experience through a shared foundation in process optimization.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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