Ami Ledford-Pierce in

Ami Ledford-Pierce

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Director of Sales, UCaaS/CCaaS - Enterprise and Indirect at Lumen Technologies
📍 Atlanta Metropolitan Area, United States

Ami Ledford-Pierce is a strategic sales leader at Lumen Technologies with over 25 years of experience in enterprise technology, specializing in UCaaS and CCaaS solutions. Described by colleagues as intelligent, customer-focused, and empathetic, she leads a national team to drive revenue and execute go-to-market strategies. She holds a Bachelors degree from Pensacola Christian College.

Outside of her professional role, Ami is deeply passionate about mentorship and is a proud mom and foster mom. She actively dedicates her time to community causes and is a volunteer with Uniting Hope, an organization that supports children in need of safe and nurturing homes.

Unique fact: She proudly integrates her role as a foster mom into her professional identity, highlighting it in her public profiles.

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Experience
24 Years
Current Role
Director of Sales, UCaaS/CCaaS - Enterprise and Indirect
Job Level
Mid-senior
Location
Atlanta Metropolitan Area, United States
Personality Overview

How Ami shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ami cares about

UCaaS & CCaaS
As Director of Sales at Lumen, she leads a team of specialists to position these communication solutions and drive new revenue for the company.
Sales Leadership
Her career is defined by building and leading high-performing sales teams, developing talent, and spearheading organizational restructuring to enhance market strategy.
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Career

Work history

7-2022
Director of Sales, UCaaS/CCaaS - Enterprise and Indirect
Lumen Technologies
7-2022
Director of Sales, UCaaS/CCaaS/AI Solutions - Enterprise
Lumen Technologies
2-2021 - 7-2022
Enterprise Account Executive
Udemy
2-2021 - 7-2022
Sr. Enterprise Account Executive
Udemy
4-2018 - 2-2021
Enterprise Account Executive
Zoom Video Communications
In the press

Media appearances

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Education
Bachelor's degree
Pensacola Christian College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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