Ami Ledford-Pierce

Supporter
DISC Type : s

Director of Sales, UCaaS/CCaaS - Enterprise and Indirect at Lumen Technologies

Atlanta Metropolitan Area, United States

Overview

Ami Ledford-Pierce is a strategic sales leader at Lumen Technologies with over 25 years of experience in enterprise technology, specializing in UCaaS and CCaaS solutions. Described by colleagues as intelligent, customer-focused, and empathetic, she leads a national team to drive revenue and execute go-to-market strategies. She holds a Bachelors degree from Pensacola Christian College.

Outside of her professional role, Ami is deeply passionate about mentorship and is a proud mom and foster mom. She actively dedicates her time to community causes and is a volunteer with Uniting Hope, an organization that supports children in need of safe and nurturing homes.

Unique fact: She proudly integrates her role as a foster mom into her professional identity, highlighting it in her public profiles.

Personality Overview

Risk-averse

Thoughtful In Approach

Social Proof Driven

They are unlikely to become strong champions as they don't prefer pushing other people.  They prefer to follow rules and procedures. They are motivated by the potential impact of their decision on the organization.

Topics They Care About

UCaaS & CCaaS
As Director of Sales at Lumen, she leads a team of specialists to position these communication solutions and drive new revenue for the company.
Sales Leadership
Her career is defined by building and leading high-performing sales teams, developing talent, and spearheading organizational restructuring to enhance market strategy.
Foster Care Advocacy
She identifies as a "Proud Foster Mom" and volunteers with Uniting Hope, a foster care placement agency, showing a deep personal commitment to child welfare.

Media Appearances

Ami has no verified media appearances

Work History

7-2022
Director of Sales, UCaaS/CCaaS - Enterprise and Indirect at Lumen Technologies
7-2022
Director of Sales, UCaaS/CCaaS/AI Solutions - Enterprise at Lumen Technologies
2-2021 - 7-2022
Enterprise Account Executive at Udemy
2-2021 - 7-2022
Sr. Enterprise Account Executive at Udemy
4-2018 - 2-2021
Enterprise Account Executive at Zoom Video Communications

Education

Bachelor's degree from Pensacola Christian College

More Information

Social Presence :

Prographics :

Exp : 24 Location : Atlanta Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Sales, UCaaS/CCaaS - Enterprise and Indirect at Lumen Technologies
URL has been copied!

Insights For Selling To Ami

During A Call Or A Meeting

DO's

  • Focus your pitch on the impact that you could help them have on their organization
  • Show willingness to accommodating their needs or requests
  • Engage other key stakeholders on their side and leverage if they approve of your product

DONT's

  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.
  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Don’t rush them to make quick decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ami is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Ami

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Ami move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Ami take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And Ami

Personality Compatibility


Other Lumen Technologies Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.