Amitt Sharma in

Amitt Sharma

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Chief Customer Officer at Snapmint
📍 Bengaluru, Karnataka, India

Amitt Sharma is the Chief Customer Officer at Snapmint, specializing in P&L management and business strategy for E-commerce, MarTech, and FinTech sectors. A graduate of PES University and IIM Bangalore, colleagues describe him as an astute thinker, detail-oriented, and a committed leader who excels at solving complex customer problems.

Beyond his executive role, Amitt has a passion for music and has collaborated with peers on musical projects. He is also focused on mentorship and building high-performing teams, personally driving the hiring for key roles within his organization to shape its growth trajectory from the ground up.

Unique fact: He was a founding member of the Global Customer Success and Delivery team at Observe. AI, helping scale the company from its seed stage through to its Series B funding.

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Experience
7 Years
Current Role
Chief Customer Officer
Job Level
Leadership
Location
Bengaluru, Karnataka, India
Personality Overview

How Amitt shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Amitt cares about

E-commerce Affordability
He actively analyzes shopper mindsets around EMI and 'Pay-in-Parts' options, viewing them as a core engine for driving conversions rather than just a checkout feature.
Customer Value Messaging
Based on direct customer feedback, he is focused on ensuring his company's value proposition is clearly and effectively communicated to the market.
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Career

Work history

1-2024
Chief Customer Officer
Snapmint
2-2022 - 1-2024
Chief Customer Officer
GoKwik
3-2021 - 3-2022
Senior Director of Customer Success
MoEngage Inc.
3-2019 - 3-2021
Head of Customer Success (Founding Member)
Observe.AI
2-2018 - 3-2019
Director - Success and Client Services
Sprinklr
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2025 - 1-2026
Strategic Leadership Program
Indian Institute of Management Bangalore
4-2003 - 1-2007
B.E.
PES University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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