Amy F. in

Amy F.

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Executive Director of Operations at Mercy
📍 Springfield, Missouri, United States

Amy F. is the Executive Director of Operations at Mercy, where she has progressed through several leadership roles. She focuses on expanding service access and enhancing patient satisfaction, holding a Masters of Health Administration from Missouri State University.

Outside of her healthcare career, Amy is a certified StrongFirst Level 1 Instructor and has a background as an assistant volleyball coach. This unique combination highlights a personal passion for fitness, strength training, and coaching.

She is a certified StrongFirst Level 1 Instructor, demonstrating an expertise in kettlebell and strength training.

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Experience
8 Years
Current Role
Executive Director of Operations
Job Level
Senior
Location
Springfield, Missouri, United States
Personality Overview

How Amy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Amy cares about

Healthcare Operations
Her career has focused on improving clinic operations, shown by expanding walk-in programs by 107% and leading patient satisfaction initiatives at Mercy.
Cardiovascular Care
Her recent activity shows a strong focus on promoting Mercy's cardiology services, including heart failure programs and calcium screenings for the community.
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Career

Work history

5-2023
Executive Director of Operations
Mercy
1-2021 - 7-2023
Director Of Operations
Mercy
10-2019 - 1-2021
Administrative Practice Manager
Mercy
7-2004 - 12-2004
Assistant Volleyball Coach
Springfield Catholic High School
1-2001 - 12-2002
Assistant Manager
Cellular Mobile Systems & Paging-ATT Authorized Dealer
In the press

Media appearances

Mercy Clinic Fort Smith Names New Chief Operating Officer. Featured in 5NEWS
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EXCLUSIVE: Mercy Health promotes key leader. Featured in Cincinnati Business Courier (BizJournals)
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Education
1-2018 - 12-2020
Master's of Health Administration- MHA
Missouri State University
2000 - 2004
BS
Missouri Southern State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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