Amy Hatfield is a results-oriented Director of Operations at cpITelecom with over a decade of experience in telecommunications and UCaaS. She specializes in leading high-performing technical teams and aligning service delivery with organizational goals. Amy holds multiple advanced certifications in MiVoice Business solutions from Mitel. People often describe her as professional, thorough, and talented.
Amy has a proven track record of managing complex projects, including a multi-site Mitel system conversion for a major client, Coca-Cola Beverages Northeast. She is committed to continuous professional growth and fostering a culture of excellence and accountability within her teams.
She recently progressed from Mitel System Engineer to Director of Operations within the same company, cpITelecom.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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