Amy Humphreys

Examiner
DISC Type : sc

Simplicity VoIP- COO at Simplicity VoIP at Simplicity VoIP

Virginia Beach, Virginia, United States

Overview

Amy Humphreys is the Chief Operating Officer at Simplicity VoIP, leveraging an extensive background in marketing and partner enablement within the telecommunications industry. She is a Certified Telecommunications Professional and a graduate of The College of William and Mary with a BBA in Marketing, focused on driving revenue through strategic business development.

Outside of her corporate role, Amy has demonstrated a strong commitment to community and non-profit work. Her experience includes involvement with early childhood education, and she has previously served on the board for the Richmond Montessori School.

Unique fact: Amy is a Certified Telecommunications Professional (CTP), underscoring her deep industry expertise.

Personality Overview

Status Quo Seeker

Overcautious

Unexpressive

They are thorough and always follow a systematic approach.  The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

VoIP Technology
Frequently posts about the technical aspects and benefits of VoIP, such as softswitches and wireless backup, to educate her network on modern communication solutions.
AI in CX
Shares insights on blending AI automation with human interaction in call centers to enhance the overall customer experience (CX).
Partner Enablement
Her career progression from VP of Partner Enablement to COO highlights a focus on recruiting, managing, and developing programs for channel partners.

Media Appearances

Amy Humphreys – Chief Operating Officer at Simplicity VoIP. Featured in Simplicity VoIP

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Work History

3-2024
Simplicity VoIP- COO at Simplicity VoIP at Simplicity VoIP
3-2019 - 7-2024
Simplicity VoIP- VP of Marketing & Partner Enablement at Simplicity VoIP
3-2019 - 7-2021
Simplicity VoIP & Comtel - VP of Marketing & Agent Enablement at Simplicity VoIP & Comtel
1-2017 - 2-2019
Director of Business Development at Simplicity VoIP & Comtel Communications
10-2013 - 12-2016
Vice President at The Alliance Partners

Education

1984 - 1988
Bachelor of Business Administration (BBA) from William & Mary

More Information

Social Presence :

Prographics :

Exp : 19 Location : Virginia Beach, Virginia, United States Job Level : Leadership Designation : Simplicity VoIP- COO at Simplicity VoIP at Simplicity VoIP
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Amy

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Amy take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Amy

Personality Compatibility


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