Amy Humphreys in

Amy Humphreys

Examiner · DISC type sc
Simplicity VoIP- COO at Simplicity VoIP at Simplicity VoIP
📍 Virginia Beach, Virginia, United States

Amy Humphreys is the Chief Operating Officer at Simplicity VoIP, leveraging an extensive background in marketing and partner enablement within the telecommunications industry. She is a Certified Telecommunications Professional and a graduate of The College of William and Mary with a BBA in Marketing, focused on driving revenue through strategic business development.

Outside of her corporate role, Amy has demonstrated a strong commitment to community and non-profit work. Her experience includes involvement with early childhood education, and she has previously served on the board for the Richmond Montessori School.

Unique fact: Amy is a Certified Telecommunications Professional (CTP), underscoring her deep industry expertise.

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Experience
19 Years
Current Role
Simplicity VoIP- COO at Simplicity VoIP
Job Level
Leadership
Location
Virginia Beach, Virginia, United States
Personality Overview

How Amy shows up

Status Quo Seeker
Overcautious
Unexpressive

They are thorough and always follow a systematic approach. The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Priorities

Topics Amy cares about

VoIP Technology
Frequently posts about the technical aspects and benefits of VoIP, such as softswitches and wireless backup, to educate her network on modern communication solutions.
AI in CX
Shares insights on blending AI automation with human interaction in call centers to enhance the overall customer experience (CX).
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Career

Work history

3-2024
Simplicity VoIP- COO at Simplicity VoIP
Simplicity VoIP
3-2019 - 7-2024
Simplicity VoIP- VP of Marketing & Partner Enablement
Simplicity VoIP
3-2019 - 7-2021
Simplicity VoIP & Comtel - VP of Marketing & Agent Enablement
Simplicity VoIP & Comtel
1-2017 - 2-2019
Director of Business Development
Simplicity VoIP & Comtel Communications
10-2013 - 12-2016
Vice President
The Alliance Partners
In the press

Media appearances

Amy Humphreys – Chief Operating Officer at Simplicity VoIP. Featured in Simplicity VoIP
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Education
1984 - 1988
Bachelor of Business Administration (BBA)
William & Mary
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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