Amy Notarius

Doer
DISC Type : ds

Customer Service Advocate/Dispatcher at Caribbean Pool

Charlotte, North Carolina, United States

Overview

Amy is a customer experience professional and community builder who excels at transforming routine interactions into lasting relationships. Leveraging a background as a librarian and customer service advocate, she specializes in empathetic communication and creative problem-solving. She holds a Bachelor of Arts from Penn State University and is described by others as a committed and energetic leader.

Personality Overview

Long-term Focused

Strategic Planner

Results Focused

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Community Building
Serves as the Chapter Director for Accountability and Hopeful Fridays (AHF), where she organizes events and creates welcoming environments to connect people in the Charlotte area.
Customer Experience
Her professional focus is on creating exceptional customer experiences by ensuring individuals feel seen, heard, and supported, drawing from her background as a librarian and service advocate.
Professional Networking
Actively organizes and promotes networking events, such as "Tech After Five, " for her community group to help members make new connections and learn from one another.

Media Appearances

Amy has no verified media appearances

Work History

7-2019 - 10-2024
Customer Service Advocate/Dispatcher at Caribbean Pool
11-2001 - 2-2018
Librarian at Rowan County

Education

Bachelor of Arts - BA from Penn State University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Charlotte, North Carolina, United States Job Level : N/A Designation : Customer Service Advocate/Dispatcher at Caribbean Pool
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Focus on the results that your product produces, expect some strategic questions in return
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Amy

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Amy take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Amy

Personality Compatibility


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