Amy Prins in

Amy Prins

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Director of Customer Renewals at NEOGOV
📍 Greater Chicago Area, United States

Amy Prins is a results-driven Director of Customer Renewals with over 15 years of experience leading teams to maximize customer retention and satisfaction. A skilled negotiator, she is proficient in contract management and various CRM systems. She holds an Associates degree in Accounting and Finance from Joliet Junior College.

Amy recently celebrated a significant professional milestone of 25 years in her field.

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Experience
21 Years
Current Role
Director of Customer Renewals
Job Level
Mid-senior
Location
Greater Chicago Area, United States
Personality Overview

How Amy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Amy cares about

Customer Retention
Her stated primary goal is to maximize customer retention and satisfaction by providing world-class support.
Team Leadership
Has over 15 years of experience managing teams, including remote teams, and has recently been hiring for manager-level roles.
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Career

Work history

2-2025
Director of Customer Renewals
NEOGOV
2-2025 - 3-2025
Director of Renewals
NEOGOV
3-2023 - 2-2025
Sr Renewal Manager
NEOGOV
8-2014 - 2-2018
Renewal Manager
Arrow Systems Integration
11-2007 - 10-2022
Renewal Manager
ConvergeOne
In the press

Media appearances

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Education
Associate of Arts and Sciences (AAS)
Joliet Junior College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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