Amy Smith

Enthusiast
DISC Type : i

Head of CRM, Loyalty & Integrated Marketing at SEPHORA

London, England, United Kingdom

Overview

Amy has no verified overview

Personality Overview

Story Driven

Amiable & Agreeable

Optimistic

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Amy has no verified topics they care about

Media Appearances

Amy has no verified media appearances

Work History

12-2023
Head of CRM, Loyalty & Integrated Marketing at SEPHORA
12-2020 - 12-2023
Head Of Customer Marketing at SEPHORA
1-2020 - 12-2020
Head Of Customer Marketing at BULK POWDERS®
11-2018 - 1-2020
Head of CRM at BULK POWDERS®
7-2017 - 10-2018
UK & US CRM Manager at Secret Escapes

Education

2009 - 2013
Masters of Mathematics from University of York

More Information

Social Presence :

Prographics :

Exp : 11 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of CRM, Loyalty & Integrated Marketing at SEPHORA
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Amy

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Amy take some risk or not?

  • They can take some low-probability risks if needed.

You And Amy

Personality Compatibility


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