Amy Spence

Questioner
DISC Type : c

Customer Service Manager at Minerals Technologies Inc.

Oxford, Alabama, United States

Overview

Amy has no verified overview

Personality Overview

Not Easily Convinced

Cautious & Analytical

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Amy has no verified topics they care about

Media Appearances

Amy has no verified media appearances

Work History

8-2017
Customer Service Manager at Minerals Technologies Inc.
7-2014 - 8-2017
Customer Service Manager at CETCO
11-1999 - 7-2014
Customer Service/Purchasing at CETCO

Education

5-2025 - 12-2027
BS Business Administration from Southern New Hampshire University
5-1998 - 1-2001
Business Administration and Management from West Georgia Technical College

More Information

Social Presence :

Prographics :

Exp : 26 Location : Oxford, Alabama, United States Job Level : Middle Designation : Customer Service Manager at Minerals Technologies Inc.
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Amy

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Amy take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Amy

Personality Compatibility


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