André Vinicius Lessa is a Senior Manager of Customer Service and Relationship at Grupo Yamaha Brasil, with over 20 years of experience in customer service across financial, automotive, and insurance sectors. He focuses on enhancing business and customer journeys.
He is dedicated to continuous learning and personal development, valuing customer-centric philosophies, and contributing to sustainable businesses. He also enjoys celebrating team achievements and personal milestones.
He earned a Certificate of Completion in Business Fundamentals from Harvard Business School Executive Education.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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