Andrea Peña Diaz is a Senior Collections Manager at ScotiaGBS Colombia, leading multinational operations for Scotiabank across Chile, Peru, Uruguay, Costa Rica, and Panama. An Industrial Engineer with an MBA from Universidad Externado de Colombia, she excels in designing data-driven collection strategies and leading large call center teams to enhance portfolio performance.
She has a professional interest in major enterprise technology providers such as Oracle and Microsoft, likely focusing on how their solutions can drive efficiency in financial operations.
Unique fact: She centrally manages complex collection strategies for five different Latin American countries from the operational hub in Bogotá.
Read the full overview →Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals. They tend to be agreeable by nature, so take their promises with a pinch of salt.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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