Andrea Willmott

Andrea Willmott is a highly experienced credit professional with over 30 years in the industry. As the Affordability & Collections Manager at SES Water since 2017, she is dedicated to developing strategies to support customers who are struggling with their bills, drawing on her extensive background across multiple sectors.

Her professional life is driven by a clear passion for helping people in vulnerable financial situations, ensuring they receive the support they need. Andrea also shows a strong sense of pride in her companys culture and its recognition as a desirable place to work.

She is a frequent speaker at major industry conferences, such as those hosted by Water UK and Utility Week, on the topic of customer affordability.