Andreia Tostes
Login to view DISC.Andreia Tostes is a collections and credit risk management executive with over 30 years of experience in leadership roles across the financial, telecommunications, and education sectors. She specializes in defining and implementing retention and collection strategies, process improvement, and digital transformation, currently serving as Collections Manager at Cruzeiro do Sul Educacional.
Outside of her core responsibilities, Andreia is committed to continuous professional development and fostering inclusive environments. She recently completed a certification on developing competencies for inclusive conversations, demonstrating an interest in modern leadership and workplace culture. People who have worked with her describe her as committed, resilient, innovative, and organized.
She has successfully managed credit portfolios worth billions and delivered PDD reversals exceeding R$100 million annually.
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