Andrew Duffy

Supporter
DISC Type : s

Senior Technical Business Analyst at British Airways

Ossett, England, United Kingdom

Overview

Andrew is a Senior Technical Business Analyst at British Airways specializing in application discovery, packaging, and large-scale migration projects. His experience spans the retail and banking industries, and he holds a degree in Computing from Sheffield Hallam University.


He is consistently recommended by colleagues as being personable, reliable, efficient, and a talented professional with excellent technical skills.

Personality Overview

Risk-averse

Slow To Decisions

Social Proof Driven

They get along well with all people.  They usually go by the book, following all rules and procedures. They are unlikely to become strong champions as they don't prefer pushing other people.

Topics They Care About

Application Packaging
A core competency throughout his career, with deep expertise in App-V, SCCM, and MSI for enterprise environments.
Desktop Migrations
He has led and contributed to multiple major OS migration projects, including Windows XP to 7, Windows 7 to 10, and the current Windows 11 migration.
End-User Computing
His role as a "Senior BA EUC" and "IT Concierge" highlights his focus on technology that directly impacts employee productivity and experience.

Media Appearances

Andrew has no verified media appearances

Work History

12-2024
Senior Technical Business Analyst at British Airways
9-2023 - 3-2025
Business Analyst (App Discovery) at SSE plc
9-2022 - 9-2023
Senior Analyst at Direct Line Group
12-2021 - 11-2022
Senior IT Concierge at AIB
8-2020 - 2-2022
Application Packager (SC) at Computacenter

Education

1997 - 2000
Computing from Sheffield Hallam University United
BSC Hons from 2009 - ITIL 3 Foundation Leeds United

More Information

Social Presence :

Prographics :

Exp : 5 Location : Ossett, England, United Kingdom Job Level : N/A Designation : Senior Technical Business Analyst at British Airways
URL has been copied!

Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Show willingness to accommodating their needs or requests
  • If possible, connect them to existing customers
  • Engage other key stakeholders on their side and leverage if they approve of your product

DONT's

  • Don’t rush them to make quick decisions
  • Avoid saying anything that sounds like a risky proposition
  • Don’t keep pushing them for a straight answer, just make your own conclusions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Andrew

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Andrew take some risk or not?

  • They rarely take risks and prefer making decisions supported by others.

You And Andrew

Personality Compatibility


Other British Airways Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.