Andrew Kupiec

Pioneer
DISC Type : Ids

Chief Client Officer / Chief Operating Officer at CBRE

New York, New York, United States

Overview

Andrew Kupiec is the Chief Client Officer at CBRE, overseeing the firms strategic relationships with its largest clients. His expertise includes global account management, operational leadership, and workplace innovation, honed through roles as COO at CBRE, CEO of Hana (a CBRE company), and VP/COO at Zipcar. People who have worked with him describe him as results-driven, detail-oriented, and business-oriented.

He has authored articles on the evolving workplace, particularly focusing on the preferences of the millennial workforce and the growing demand for flexibility. He analyzes how office design and environment impact motivation, productivity, and well-being, translating global study findings into best practices for creating desirable workspaces.

Unique fact: Andrew founded and led CBRE Host, a business unit dedicated to developing technology and hospitality services to enhance the employee experience in workplaces around the globe.

Personality Overview

Decisive But Friendly

Driven But Considerate

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

Client Relationships
Currently serves as Chief Client Officer, responsible for deeply understanding and serving the strategic needs of CBRE's largest investor, data center, and occupier clients.
Flexible Workspaces
As the former CEO of Hana, a flexible office solution company, he led its operations and strategic partnership with Industrious, demonstrating deep expertise in the sector.
Workplace Experience
He founded and led CBRE 360 and CBRE Host, global initiatives focused on leveraging technology and services to deliver enhanced employee experiences in the workplace.

Media Appearances

Five Questions With Andrew Kupiec, Head of CBRE's Hana. Featured in Commercial Observer

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Real Deal – July 2024 Edition (featuring Andrew Kupiec, CBRE). Featured in The Real Deal

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Ask the Experts – FMJ March/April 2020 (includes insights from Andrew Kupiec, CBRE). Featured in Facilities Management Journal

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Work History

Chief Client Officer / Chief Operating Officer at CBRE
Chief Executive Officer - Hana (A CBRE Company) *Acquired by Industrious* at Hana
Global President - CBRE at CBRE
Vice President/COO, Zipcar (Subsidiary of Avis Budget Group) at Zipcar
Southeast Area Operations (Vice President/Regional Executive) at Avis Budget Group

Education

BS from University of Pittsburgh
Master's Degree from Cabrini University

More Information

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Exp : N/A Location : New York, New York, United States Job Level : Leadership Designation : Chief Client Officer / Chief Operating Officer at CBRE
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Andrew

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They are generally fast movers and can take quick decisions
  • Can Andrew take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Andrew

Personality Compatibility


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