Andrew McInnes
Login to view DISC.Andrew McInnes serves as VP of North America Sales for AI, Digital & Orchestration at Genesys, leading a team focused on AI-powered customer experience. A veteran in the CX industry with a background in History from Boston University, colleagues describe him as strategic, thoughtful, and a multifaceted expert.
He co-authored the first Forrester Wave report that evaluated the enterprise feedback management (EFM) software market.
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