Andrew West in

Andrew West

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IT Incident Manager - Technology Risk Mitigation at Texas A&M University
📍 Plano, Texas, United States

Andrew is an IT executive with over 20 years of experience driving transformations in Fortune 500 companies and higher education. He specializes in governance, cloud strategy, and cybersecurity, with a track record of reducing costs and risk. He holds certificates from MIT and Carnegie Mellon.

Andrew demonstrates a deep personal commitment to continuous learning and technological advancement. He is currently pursuing a Masters in AI Systems Management and has a passion for exploring how emerging technologies can reshape leadership and business performance.

Unique fact: Andrew has co-authored two publications focused on technology leadership and digital transformation in higher education.

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Experience
14 Years
Current Role
IT Incident Manager - Technology Risk Mitigation
Job Level
Middle
Location
Plano, Texas, United States
Personality Overview

How Andrew shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Andrew cares about

IT Governance
He has extensive experience building governance councils, creating CIO dashboards, and reducing shadow IT by 40% through formalized processes.
Cloud Modernization
Led cloud initiatives using Azure and AWS, improving infrastructure reliability by up to 30% and cutting spending significantly.
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Career

Work history

1-2021
IT Incident Manager - Technology Risk Mitigation
Texas A&M University
3-2017 - 12-2020
Senior Manager IT Infrastructure & Applications
Entergy
2-2015 - 3-2017
IT Manager: Enterprise IT
Shell
2-2012 - 1-2015
Information Technology Project Manager
Blue Cross Blue Shield Association
1-2011 - 2-2012
Information Technology Infrastructure Manager
Berkshire Hathaway HomeServices
In the press

Media appearances

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Education
1-2024
Masters
Strayer University
Chief Information Officer Cohort
Carnegie Mellon University - Heinz College of Information Systems and Public Policy
Certificate in Innovation & Technology
MIT Sloan School of Management
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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