Andy Atkinson, MBA in

Andy Atkinson, MBA

Questioner · DISC type c
Vice President, Payment & Digital Strategy at FirstLight Federal Credit Union
📍 El Paso, Texas, United States

Andy Atkinson is the Vice President of Payment & Digital Strategy at FirstLight Federal Credit Union, where he leads innovation in member-facing financial technology. He holds a Digital Payments Catalyst certification and has overseen projects like implementing conversational AI to enhance the member experience, reflecting his expertise in e-services and digital transformation.

Deeply invested in his community, Andy actively recruits volunteers for various local committee and board positions in El Paso. He also participates in and promotes charitable fundraising events with his FirstLight team, demonstrating a strong commitment to supporting local causes and fostering community engagement outside of his professional role.

He was instrumental in launching "Luna, " a conversational AI bot designed to make the member experience more human.

Read the full overview →
Experience
10 Years
Current Role
Vice President, Payment & Digital Strategy
Job Level
Senior
Location
El Paso, Texas, United States
Personality Overview

How Andy shows up

Systematic
Not Easily Convinced
Value Seeker

They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to do thorough analysis of any situation.

Priorities

Topics Andy cares about

Digital Payments
His title and 2024 "Digital Payments Catalyst" certification underscore his professional focus on payment systems and strategy.
AI in Member Service
He led the implementation of a conversational AI bot to improve member experience and make interactions feel more human.
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Career

Work history

1-2024
Vice President, Payment & Digital Strategy
FirstLight Federal Credit Union
2-2020 - 1-2024
Vice President of E-Services
FirstLight Federal Credit Union
6-2015 - 2-2020
Director of Payment Services
FirstLight Federal Credit Union
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Master of Business Administration - MBA
University of Phoenix
Bachelor of Business Administration - BBA
The University of Texas at El Paso
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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