Andy Chu

Questioner
DISC Type : c

Groups & Events Sales Manager at The Westin London City

London, England, United Kingdom

Overview

Andy is a Groups & Events Sales Manager at The Westin London City, building on his experience in sales and guest relations at Marriott and Fairmont. A Tourism Management graduate from Capilano University, colleagues describe him as highly skilled, motivating, and organized. He also holds a certification in research ethics.

His passion lies in creating memorable experiences, from large-scale weddings to corporate sustainability symposiums. He actively promotes wellness-focused events, such as his hotels activities surrounding the London Marathon, aligning with The Westins brand ethos. He has a foundational passion for the hotel industry, which he discovered during his university studies.

Unique fact: Andy was recognized with the Baxter Student Ambassador Award, representing the future of the tourism industry.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They prefer to analyze every situation thoroughly.


Topics They Care About

Event Sales & Management
His current role focuses on group and event sales, building on past experience as a Catering & Conference Services Manager.
Sustainable Hospitality
He highlighted his hotel's partnership with the Energy & Environment Alliance Sustainability Symposium, showing an interest in eco-friendly events.
Corporate Wellness
Actively promotes wellness initiatives like his hotel's pre-marathon festivities, connecting events to guest well-being.

Media Appearances

Andy has no verified media appearances

Work History

12-2024
Groups & Events Sales Manager at The Westin London City
2-2024 - 11-2024
Sales Executive at The Westin London City
6-2022 - 1-2024
Catering & Conference Services Manager at Element Vancouver Metrotown
1-2022 - 6-2022
Guest Relations Manager at Fairmont Waterfront
9-2021 - 12-2021
Guest Services Agent at Fairmont Waterfront

Education

Bachelor of Tourism Management from Capilano University
Academic Exchange from University of Hertfordshire

More Information

Social Presence :

Prographics :

Exp : 8 Location : London, England, United Kingdom Job Level : Middle Designation : Groups & Events Sales Manager at The Westin London City
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Insights For Selling To Andy

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andy is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Andy

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Andy move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Andy take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Andy

Personality Compatibility


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