Andy Ellis

Examiner
DISC Type : cs

Service Desk Team Lead at Derwent London

London, England, United Kingdom

Overview

Andy has no verified overview

Personality Overview

Tough To Convince

Overcautious

Unexpressive

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Andy has no verified topics they care about

Media Appearances

Andy has no verified media appearances

Work History

8-2023
Service Desk Team Lead at Derwent London
9-2022 - 8-2023
Support Engineer at Redinet Limited
2-2021 - 9-2022
2nd Line Field & Helpdesk Engineer at Sweethaven Computers Limited
9-2021 - 11-2021
Network Manager at Sweethaven Computers Limited
2-2019 - 11-2019
3rd Line Support / Project Engineer at Cloudscape IT Support London

Education

2006 - 2011
Education details unavailable from Ashcroft Technology Academy

More Information

Social Presence :

Prographics :

Exp : 5 Location : London, England, United Kingdom Job Level : N/A Designation : Service Desk Team Lead at Derwent London
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Insights For Selling To Andy

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andy is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Andy

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Andy move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Andy take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Andy

Personality Compatibility


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