Andy Jones is the Vice President of Support & Professional Services at Attentive, where he has held several leadership positions. With a background as a Platform Engineer and Technical Lead, he brings a deep technical understanding to his client-facing roles. He earned his Bachelor of Science from Rensselaer Polytechnic Institute.
He is a strong advocate for evolving customer service from a reactive to a proactive model, using data to anticipate customer needs and improve their overall experience.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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