Andy Jones in

Andy Jones

Login to view DISC.
Vice President of Support & Professional Services at Attentive
📍 New York, New York, United States

Andy Jones is the Vice President of Support & Professional Services at Attentive, where he has held several leadership positions. With a background as a Platform Engineer and Technical Lead, he brings a deep technical understanding to his client-facing roles. He earned his Bachelor of Science from Rensselaer Polytechnic Institute.

He is a strong advocate for evolving customer service from a reactive to a proactive model, using data to anticipate customer needs and improve their overall experience.

Read the full overview →
Experience
26 Years
Current Role
Vice President of Support & Professional Services
Job Level
Senior
Location
New York, New York, United States
Personality Overview

How Andy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Andy cares about

Proactive Customer Service
He has spoken publicly about the importance of shifting from reactive support to a proactive model that anticipates and solves customer issues before they arise.
Professional Services
His career at Attentive has been focused on leading and scaling their professional services and support divisions to ensure customer success.
+4 more topics Login to view topics
Career

Work history

7-2025
Vice President of Support & Professional Services
Attentive
6-2024 - 7-2025
Vice President of Professional Services
Attentive
3-2021 - 6-2024
VP of Technical Solutions
Attentive
6-2013 - 3-2018
Platform Engineer
Oscar Insurance
6-2012 - 5-2013
Technical Lead
Amplify Education
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1999 - 2003
Bachelor of Science (B.S.)
Rensselaer Polytechnic Institute
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Attentive Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Andy. Free, 10 seconds.