Angela Bragg is a seasoned consumer affairs professional with over 25 years of experience in the retail industry, including roles at Gap, Ann Taylor, and currently as Sr. Director of Consumer Services at Carhartt. She specializes in evolving the service experience and increasing brand loyalty. She holds a Bachelors in Communications from The Ohio State University.
Angela is deeply involved in the professional community for customer experience leaders. She holds leadership roles within SOCAP International, a prominent organization for consumer affairs professionals, where she actively organizes events and fosters industry collaboration.
She serves as a 2025 Director on the Board of Directors for SOCAP International, highlighting her influence and leadership within the customer care industry.
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