Angela Friedrichs

Energizer
DISC Type : I

Customer Operations Director, Dairy Foods at Land O'Lakes, Inc.

St Paul, Minnesota, United States

Overview

Angela Friedrichs is the Customer Operations Director for Dairy Foods at Land OLakes, Inc. An experienced supply chain leader, she excels in logistics, business process improvement, and sales operations within the food and agriculture industry. She holds a Bachelor of Science from Bemidji State University.

Angela has a background in the non-profit sector, where she coordinated major fundraising events, managed budgets, and recruited volunteers. This experience in event management and volunteer coordination highlights her community-oriented skills and ability to manage complex projects with diverse stakeholders.

Her career displays a unique transition from non-profit event coordination to leading complex supply chain operations for a major agricultural cooperative.

Personality Overview

Big Picture Person

Enthusiastic

Informal

They are always positive and upbeat, so take their promises with a pinch of salt.  They are friendly, approachable and love to make new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Customer Journey
Her current role involves overseeing the entire customer experience, from initial order placement through to delivery and comprehensive post-sale support for Dairy Foods.
Supply Chain Strategy
She has a demonstrated history of setting strategic priorities, redesigning S&OP processes, and driving operational excellence in animal nutrition and dairy foods logistics.
Sales & Ops Collaboration
A key part of her role is collaborating directly with sales teams to define strategies and operational frameworks that exceed customer expectations.

Media Appearances

Angela has no verified media appearances

Work History

11-2025
Customer Operations Director, Dairy Foods at Land O'Lakes, Inc.
1-2024 - 11-2025
Regional Planning Manager, Purina Animal Nutrition at Land O'Lakes, Inc.
8-2019 - 12-2023
Customer Collaboration Manager, Purina at Land O'Lakes, Inc.
7-2004 - 1-2009
Project Manager at CARDSource
5-2001 - 7-2004
Special Events Coordinator at Lyngblomsten Foundation

Education

Bachelor of Science from Bemidji State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : St Paul, Minnesota, United States Job Level : Mid-senior Designation : Customer Operations Director, Dairy Foods at Land O'Lakes, Inc.
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Insights For Selling To Angela

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Angela is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Angela

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Angela move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Angela take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Angela

Personality Compatibility


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