ANGELICA CISNEROS
Login to view DISC.Angelica Cisneros is a contact center supervisor at Scotiabank, specializing in workforce management, sales strategy, and team development. A graduate of Universidad ICEL, she has a proven history of enhancing KPIs, implementing customer service improvements, and optimizing operational resources through detailed analysis and forecasting.
Her professional interests include major technology and industrial corporations such as IBM and GE, suggesting a focus on large-scale business operations and innovation.
She has direct experience in developing executive reports for strategic decision-making and creating Service Level Agreements (SLAs).
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Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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