Marco Antonio Torres Anaya is a QA Analyst at Scotiabank, focused on auditing sales and customer service processes across various banking products. He leverages his experience in customer-facing roles to improve established procedures, collaborating with Canadian financial departments. He studied International Relations at Facultad de Estudios Superiores Acatlán.
Based on his professional interests, Marco appears to follow major players in the technology and professional services sectors, such as Microsoft and Deloitte. He seems drawn to understanding large-scale corporate operations and business solutions.
He has a unique background in international relations, which he applies to collaborating with international financial departments at Scotiabank.
Marco Antonio Torres Anaya
QA Analyst at Scotiabank
Tlalnepantla, México, Mexico
Overview
Topics They Care About
Quality Assurance
His current role involves auditing sales and customer service processes for quality and adherence to standards at Scotiabank.
Customer Experience
Both his current and past roles focus on analyzing and managing client needs, as well as resolving issues to improve customer satisfaction.
Financial Processes
He works on improving processes for debit, credit, loans, and investments, including collaboration with international departments.
Media Appearances
Marco has no verified media appearances
Work History
3-2021
QA Analyst at Scotiabank
3-2019 - 3-2021
Customer Service Specialist at Scotiabank
Education
Relaciones internacionales trunco from Facultad de Estudios Superiores Acatlán
More Information
Social Presence :
Prographics :
Exp : 6
Location : Tlalnepantla, México, Mexico
Job Level : Middle
Designation : QA Analyst at Scotiabank
