Marco Antonio Torres Anaya in

Marco Antonio Torres Anaya

QA Analyst at Scotiabank
📍 Tlalnepantla, México, Mexico

Marco Antonio Torres Anaya is a QA Analyst at Scotiabank, focused on auditing sales and customer service processes across various banking products. He leverages his experience in customer-facing roles to improve established procedures, collaborating with Canadian financial departments. He studied International Relations at Facultad de Estudios Superiores Acatlán.

Based on his professional interests, Marco appears to follow major players in the technology and professional services sectors, such as Microsoft and Deloitte. He seems drawn to understanding large-scale corporate operations and business solutions.

He has a unique background in international relations, which he applies to collaborating with international financial departments at Scotiabank.

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Experience
6 Years
Current Role
QA Analyst
Job Level
Middle
Location
Tlalnepantla, México, Mexico
Personality Overview
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Priorities

Topics Marco cares about

Quality Assurance
His current role involves auditing sales and customer service processes for quality and adherence to standards at Scotiabank.
Customer Experience
Both his current and past roles focus on analyzing and managing client needs, as well as resolving issues to improve customer satisfaction.
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Career

Work history

3-2021
QA Analyst
Scotiabank
3-2019 - 3-2021
Customer Service Specialist
Scotiabank
In the press

Media appearances

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Education
Relaciones internacionales trunco
Facultad de Estudios Superiores Acatlán
Social presence
in

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