Angelo Agra

Critic
DISC Type : C

Chief Operations Expert | Support Center Lead LAC at SAP

Porto Alegre, Rio Grande do Sul, Brazil

Overview

Angelo Agra is a senior technology executive with over 20 years of experience at SAP, where he has held key leadership roles including COO of SAP Labs Latin America. He specializes in strategic growth, operational excellence, and portfolio coordination. Colleagues describe him as a highly dedicated and skilled leader with a brilliant mind.

He recently earned a certification in Applied Data Science and AI from MIT Professional Education, adding to his credentials which include a PMP and an Executive MBA from Fundação Getulio Vargas.

Unique fact: Angelo has been recognized for his significant contributions to innovation and new business development within SAPs global ecosystem.

Personality Overview

Precise

Negotiator

Objective Thinker

Unless the value is proven by data, they are unlikely to value fancy features.  They choose to analyze logically and value facts to emotions. They like to do things independently and don’t look for support from others.

Topics They Care About

Applied AI & Data Science
Demonstrates a commitment to current technology by recently completing an MIT Professional Education program on leveraging AI for effective decision-making.
Enterprise Support
Actively promotes events and initiatives focused on helping customers accelerate business transformation through SAP's support services.
Strategic Growth
As COO, he was responsible for the growth and expansion plan of SAP Labs Latin America, focusing on increasing the business development pipeline.

Media Appearances

Angelo has no verified media appearances

Work History

1-2024
Chief Operations Expert | Support Center Lead LAC at SAP
5-2017 - 12-2023
Head of Development at SAP
7-2015 - 5-2017
Chief Operating Officer at SAP Labs Latin America at SAP
7-2004 - 7-2006
Software Developer at Terra Networks Brasil S.A.

Education

Executive MBA from FGV - Fundação Getulio Vargas
Bachelor of Science - BSc from Universidade Federal do Rio Grande do Sul

More Information

Social Presence :

Prographics :

Exp : 12 Location : Porto Alegre, Rio Grande do Sul, Brazil Job Level : Mid-senior Designation : Chief Operations Expert | Support Center Lead LAC at SAP
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Insights For Selling To Angelo

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be formal and objective, they will appreciate it more

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t try too hard to build a relationship with them
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Angelo is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Angelo

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Angelo move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Angelo take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Angelo

Personality Compatibility


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