Anil Mutlu

Energizer
DISC Type : I

Client Success Manager at YoungOnes

London, England, United Kingdom

Overview

Anil is a data-driven Customer Success and Account Manager specializing in the B2B SaaS sector. With a background from Queen Mary University of London, he excels at managing enterprise clients, increasing retention by 18% at YoungOnes and exceeding revenue targets at Freelancer. com. Colleagues describe him as driven, energetic, and having a strong customer-first mindset.

Outside of his professional roles, Anil has demonstrated a commitment to civic processes through his involvement as a Member of the International Electoral Commission in London. This suggests an interest in community and public service, showcasing a dedication that extends beyond his corporate responsibilities.

Unique fact: Anil has served as a Member of the International Electoral Commission in London.

Personality Overview

Imaginative

Full Of Energy

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Client Retention & Growth
His career focuses on driving client retention and expansion, with proven results like increasing retention by 18% and growing expansion revenue by 22% YoY in a previous role.
Strategic Account Management
He has a strong track record of managing high-value enterprise clients, including notable brands like Marc Jacobs, New Balance, and Urban Outfitters.
SaaS Customer Success
His expertise lies in the B2B SaaS industry, focusing on onboarding, training, and scaling client engagement to deliver long-term value.

Media Appearances

Anil has no verified media appearances

Work History

6-2024
Client Success Manager at YoungOnes
4-2022 - 1-2024
Senior Account Manager at Freelancer.com
10-2021 - 4-2022
Account Manager at Freelancer.com
9-2020 - 9-2021
Sales And Marketing Specialist at The Pizza Room
10-2017 - 9-2020
Tier 2 Client Relations Specialist at Spotify

Education

2013 - 2017
Bachelor of Arts (BA) from Queen Mary University of London

More Information

Social Presence :

Prographics :

Exp : 8 Location : London, England, United Kingdom Job Level : Middle Designation : Client Success Manager at YoungOnes
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Insights For Selling To Anil

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anil is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Anil

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Anil move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Anil take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Anil

Personality Compatibility


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