Anku Khandelwal

Critic
DISC Type : C

Software Development Engineer 2 at Blinkit

Bengaluru, Karnataka, India

Overview

Anku Khandelwal is a Software Development Engineer 2 at Blinkit, specializing in scaling customer support micro-services and designing auto-resolution engines. He previously built a post-sales documentation platform at Spinny. Anku earned his Bachelor of Engineering from Birla Institute of Technology and Science, Pilani.

Outside of his professional work, Anku has pursued certifications in Business Metrics for Data-Driven Companies, reflecting an interest in the analytical side of business. He also has a strong background in chemical process optimization.

Anku designed a framework for waste heat recovery in cement plants, potentially saving up to 10% of total energy input.

Personality Overview

Precise

Critic

Information Seeker

It is very likely that they will negotiate pricing or other important terms.  Unless the value is proven by data, they are unlikely to value fancy features. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Customer Support Systems
At Blinkit, he owned and scaled multiple customer support micro-services, including CRM and chatbot, handling high RPMs with low latency.
Automated Resolution
He designed a rule-based auto-resolution engine at Blinkit, processing over 100k complaints daily and autonomously issuing significant refunds.
Process Optimization
He has a strong background in Chemical Process Optimization, designed waste heat recovery frameworks, and improved process fan efficiency.

Media Appearances

Anku has no verified media appearances

Work History

11-2023
Software Development Engineer 2 at Blinkit
11-2022 - 11-2023
Software Development Engineer at Spinny
10-2020 - 10-2022
Software Engineer I at Zebra Technologies
7-2019 - 12-2019
Energy Management Research Intern at Ministry of Commerce and Industry, Government of India
5-2018 - 7-2018
Summer Intern at UltraTech Cement

Education

2016 - 2020
Bachelor of Engineering (BE) from Birla Institute of Technology and Science, Pilani

More Information

Social Presence :

Prographics :

Exp : 7 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Software Development Engineer 2 at Blinkit
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Insights For Selling To Anku

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anku is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Anku

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Anku move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Anku take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Anku

Personality Compatibility


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