Anku Khandelwal in

Anku Khandelwal

Critic · DISC type C
Software Development Engineer 2 at Blinkit
📍 Bengaluru, Karnataka, India

Anku Khandelwal is a Software Development Engineer 2 at Blinkit, specializing in scaling customer support micro-services and designing auto-resolution engines. He previously built a post-sales documentation platform at Spinny. Anku earned his Bachelor of Engineering from Birla Institute of Technology and Science, Pilani.

Outside of his professional work, Anku has pursued certifications in Business Metrics for Data-Driven Companies, reflecting an interest in the analytical side of business. He also has a strong background in chemical process optimization.

Anku designed a framework for waste heat recovery in cement plants, potentially saving up to 10% of total energy input.

Read the full overview →
Experience
7 Years
Current Role
Software Development Engineer 2
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

How Anku shows up

Precise
Critic
Information Seeker

It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features. They prefer to analyze logically and value objective facts over emotions.

Priorities

Topics Anku cares about

Customer Support Systems
At Blinkit, he owned and scaled multiple customer support micro-services, including CRM and chatbot, handling high RPMs with low latency.
Automated Resolution
He designed a rule-based auto-resolution engine at Blinkit, processing over 100k complaints daily and autonomously issuing significant refunds.
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Career

Work history

11-2023
Software Development Engineer 2
Blinkit
11-2022 - 11-2023
Software Development Engineer
Spinny
10-2020 - 10-2022
Software Engineer I
Zebra Technologies
7-2019 - 12-2019
Energy Management Research Intern
Ministry of Commerce and Industry, Government of India
5-2018 - 7-2018
Summer Intern
UltraTech Cement
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2016 - 2020
Bachelor of Engineering (BE)
Birla Institute of Technology and Science, Pilani
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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