Anna Thomas

Commander
DISC Type : D

Director, Operations & Technology Transformation at Citi

New York, New York, United States

Overview

Anna is a dynamic technology leader at Citi, where she is the Director of Operations & Technology Transformation. With over 20 years of global experience, she specializes in leading large teams, strategic planning, and implementing technology solutions. She holds an M. S. from the New Jersey Institute of Technology.

Outside of work, Anna is passionate about developing people and believes in the value of empathy and diverse perspectives in leadership. She has successfully managed a demanding global career while raising two sons with the support of her husband, highlighting her focus on both professional and personal commitments.

Unique fact: Early in her career, she researched computer simulations of ancient mathematical algorithms based on Indian Vedic scriptures.

Personality Overview

Impact-Driven

Decisive

Candid & Clear

They are less concerned about the product and more about its potential impact.  They prefer to move quickly, and expect the same from others. They respond well to strong and respectful communication.

Topics They Care About

Technology Transformation
Her current role as Director of Operations & Technology Transformation at Citi is focused on driving change and implementing modern solutions in a global financial institution.
Global Team Leadership
She has extensive experience managing large, geographically dispersed teams, including leading over 200 engineers across 13 worldwide locations in a previous role at Experian.
Agile Execution
She advocates for a "fail fast, learn fast" approach to projects, emphasizing the importance of learning from mistakes quickly and adapting in fast-paced environments.

Media Appearances

Digital Money Symposium 2021 – Speakers (including Anna Thomas, Director, Operations & Technology Transformation, Citi). Featured in Citibank

See Now

Work History

8-2021
Director, Operations & Technology Transformation at Citi
5-2015 - 8-2021
Vice President, Private Banking Technology at Brown Brothers Harriman
5-2012 - 7-2014
Global Vice President, Software Development, Platforms, Global Product Development at Experian
10-2009 - 5-2012
Vice President, Sales IT (Sales Analytics, CRM and Data Management) at Barclays Capital
12-2004 - 10-2009
Program Manager at JPMorgan

Education

M.S from New Jersey Institute of Technology
M.Sc from Madras Christian College

More Information

Social Presence :

Prographics :

Exp : 30 Location : New York, New York, United States Job Level : Mid-senior Designation : Director, Operations & Technology Transformation at Citi
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Insights For Selling To Anna

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Be respectful but crisp

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anna is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Anna

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Anna move?

  • If convinced, they can reach decisions quite fast.
  • Can Anna take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Anna

Personality Compatibility


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