Anne Bakeis Kiphuth

Evaluator
DISC Type : Sdc

Director at NextGen Healthcare

Greater Tampa Bay Area, United States

Overview

Anne Kiphuth is the Director of Patient Financial Clearance, Credentialing, and Patient Engagement at NextGen Healthcare. With a background including leadership at PatientMatters and Johns Hopkins All Childrens Hospital, she specializes in patient access and financial advocacy. She holds a Bachelors degree from Indiana University Bloomington.

Based on her professional focus, she appears dedicated to improving the patient journey through streamlined financial and administrative processes. Her career demonstrates a consistent commitment to the healthcare sector, particularly in enhancing operational efficiency.

She has expressed enthusiasm for being part of the NextGen Healthcare team.

Personality Overview

Hard To Convince

Fast But Analytical

Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Patient Engagement
This is a core part of her current director-level title, indicating a primary focus on improving patient interaction and experience.
Patient Financial Health
Her roles at NextGen Healthcare, PatientMatters, and Johns Hopkins have centered on patient financial clearance and access, showing deep expertise.
Healthcare Credentialing
As a key responsibility in her current role, she oversees the process of verifying healthcare providers' qualifications.

Media Appearances

Anne has no verified media appearances

Work History

3-2018
Director at NextGen Healthcare
7-2016 - 3-2018
Former Executive Director at PatientMatters
10-1993 - 5-2016
Former Patient Access Director at Johns Hopkins All Children's Hospital
State of Florida at DCF

Education

1984 - 1988
Bachelor of Applied Science (BASc) from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 32 Location : Greater Tampa Bay Area, United States Job Level : Mid-senior Designation : Director at NextGen Healthcare
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Insights For Selling To Anne

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anne is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Anne

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Anne move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Anne take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Anne

Personality Compatibility


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