Anthony J. Mello

Evaluator
DISC Type : Dsc

Information Services - Business Relationship Director at UMass Memorial Medical Center

Grafton, Massachusetts, United States

Overview

Anthony is a seasoned IT leader and Business Relationship Director at UMass Memorial Medical Center, focused on aligning technology with strategic business goals. He has extensive experience in Agile adoption, PMO optimization, and delivering innovative IT solutions in healthcare. He completed a professional development program at Harvard Business School Executive Education.

Based on his social media activity, Anthony is a supporter of his local community, particularly in health-related initiatives. He shows a specific passion for causes that support veterans and their mental health, highlighting non-profit foundations dedicated to their well-being.

He was a Program Manager for a project that won the prestigious CIO 100 Award for creating a groundbreaking, personalized patient diagnostic report.

Personality Overview

Hard To Convince

Fast But Analytical

Quality Focused

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Healthcare IT Strategy
His career is centered on aligning technology with business goals to drive transformation and value within the UMass Memorial Health system.
Agile Transformation
He has deep experience leading Agile adoption and holds a Certified ScrumMaster® (CSM®) certification, emphasizing continuous improvement and performance.
Patient-Centric Solutions
Led the program for a CIO award-winning patient report and managed the implementation of a patient experience rounding tool across multiple hospitals.

Media Appearances

Anthony has no verified media appearances

Work History

12-2024
Information Services - Business Relationship Director at UMass Memorial Medical Center
10-2020 - 12-2024
Director - Technical Program Management at ForHealth Consulting at UMass Chan Medical School
7-2017 - 9-2020
Senior Clinical Project Manager | ScrumMaster at UMass Memorial Medical Center
12-2013 - 7-2017
Director Laboratory and Quality Information Systems | CSM | Agile Coach at Boston Heart Diagnostics
10-2012 - 12-2013
Senior Project Manager | ScrumMaster | Agile Coach at Verisk

Education

2014 - 2014
Professional Development Program from Harvard Business School Executive Education
1998 - 1999
MA from Boston Graduate School of Psychoanalysis

More Information

Social Presence :

Prographics :

Exp : 31 Location : Grafton, Massachusetts, United States Job Level : Mid-senior Designation : Information Services - Business Relationship Director at UMass Memorial Medical Center
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Insights For Selling To Anthony J.

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anthony J. is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Anthony J.

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Anthony J. move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Anthony J. take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Anthony J.

Personality Compatibility


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