Antonio Lacicerchia in

Antonio Lacicerchia

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EVP Global Client Management at Teleperformance
📍 Milan, Lombardy, Italy

Antonio Lacicerchia is a tenured BPO executive, currently EVP of Global Client Management at Teleperformance, leading the FMCG and Lifestyle vertical. With decades of C-level experience at companies like Majorel and Arvato, he specializes in client relations, operational excellence, and business transformation. He studied Economics at the Università degli Studi di Bari.

There is no publicly available information about his personal life, hobbies, or interests outside of his professional sphere. He is focused on topics related to customer experience, business process outsourcing, and emerging technologies within that domain.

As Managing Director, he successfully founded and established Majorels presence in both Italy and Croatia, creating multilingual hubs to serve global clients.

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Experience
24 Years
Current Role
EVP Global Client Management
Job Level
Leadership
Location
Milan, Lombardy, Italy
Personality Overview

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Communication Style
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Priorities

Topics Antonio cares about

AI in Customer Experience
His recent activity shows a strong focus on how AI can be combined with human emotional intelligence to enhance customer interactions and business outcomes for global brands.
Global Client Management
His entire career, especially his current EVP role, is centered on managing and fostering long-term relationships with major global clients in the BPO industry.
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Career

Work history

1-2024
EVP Global Client Management
Teleperformance
3-2021 - 10-2024
Global Client Management
Majorel
7-2019 - 10-2024
Managing Director
Majorel
9-2021 - 6-2023
Managing Director
Majorel
1-2017 - 6-2019
CRM Director (E-commerce CS)
Arvato Italy
In the press

Media appearances

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Education
1995 - 2003
Economics
Università degli Studi di Bari
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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