Anupam Singh in

Anupam Singh

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Vice President, Group Operations Manager - Fraud Claims & Risk Lead, Consumer Banking at Bank of America
📍 Gurugram, Haryana, India

Anupam is a transformational leader at Bank of America with over 25 years of experience in fraud management and operational risk. She leads a team of approximately 700 people, focusing on technology-led process transformation. An alumna of Aston University and Lady Shri Ram College, colleagues describe her as intelligent and committed.

Outside of her professional role, Anupam is a proponent of lifelong learning, inspired by Stephen Covey’s principle of “Sharpening the Saw. ” She is a proud mother and recently celebrated her daughters publication of a book exploring the modern influence of the Mahabharata.

Unique fact: Anupam is a recognized Diversity & Inclusion champion and a dedicated mentor within her organization.

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Experience
25 Years
Current Role
Vice President, Group Operations Manager - Fraud Claims & Risk Lead, Consumer Banking
Job Level
Senior
Location
Gurugram, Haryana, India
Personality Overview

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Decision Approach
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Priorities

Topics Anupam cares about

Fraud & Risk Mitigation
Currently leads Bank of America's Debit Card, Cheque & Digital Platform Fraud Claims division, managing a large team focused on research, resolution, and loss avoidance.
Operational Transformation
Has a deep background in driving operational excellence, creating centers of excellence, and leading large-scale technology and process transformation initiatives.
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Career

Work history

12-2021
Vice President, Group Operations Manager - Fraud Claims & Risk Lead, Consumer Banking
Bank of America
11-2018 - 12-2021
Vice President - Transformation & Change, Global Banking & Markets (GBAM)
Bank of America
7-2017 - 10-2018
Vice President - Strategic Initiatives, FICC & Derivatives Core Operations, GBAM
Bank of America
8-2014 - 7-2017
Vice President, Operational Excellence
Bank of America
9-2013 - 8-2014
General Manager – Corporate Internal Audit
Philips
In the press

Media appearances

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Education
Master of Business Administration - MBA
Aston Business School
Bachelor of Arts - BA
Lady Shri Ram College For Women
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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