Anuthida Jonsai is the Head of Customer Service at Lazada Thailand, a leading e-commerce platform. A graduate of Naresuan University, she directs the companys strategy for delivering high-quality support and ensuring a positive experience for a vast user base.
Topics They Care About
Customer Experience Strategy
Her role as Head of Customer Service at a major e-commerce company centers on creating and executing strategies to enhance customer satisfaction and loyalty.
E-commerce Operations
Manages a key operational department for Lazada, focusing on the efficiency and effectiveness of customer support within Thailand's competitive digital marketplace.
Service Team Leadership
[Predicted] Leading a large customer service division requires a strong focus on team development, performance management, and fostering a customer-centric culture.
Media Appearances
Anuthida has no verified media appearances
Work History
Head of Customer Service at Lazada Thailand
Education
2007 - 2007
Certificate from Montgomery County Community College
Bachelor of Arts (B.A.) from Naresuan University
More Information
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Exp : N/ALocation : Bangkok, Bangkok City, ThailandJob Level : Mid-seniorDesignation : Head of Customer Service at Lazada Thailand