Aparecido Jatuba in

Aparecido Jatuba

Observer · DISC type ci
Superintendente de Customer Success (CS) at Kawasaki Sociedade de Advogados
📍 São Paulo, São Paulo, Brazil

Aparecido Jatuba is the Head of Customer Success at SISCOM, bringing over 40 years of experience in operational, administrative, and commercial areas. He has a strong background in credit recovery and strategic business vision.

He is passionate about continuous learning, as evidenced by his coaching certifications. He also shows strong interest in customer relationship management, as seen in his recent conference attendance.

Notably, Aparecido played a key role in developing national legal production strategies for Bradesco, tailoring approaches for each Brazilian state.

Read the full overview →
Experience
16 Years
Current Role
Superintendente de Customer Success (CS)
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Aparecido shows up

Curious
Assertive
Example Seeker

They are likely to ask many questions and look heavily for supporting information. They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Priorities

Topics Aparecido cares about

Customer Success
As Head of Customer Success at SISCOM, he consistently emphasizes customer experience and operational discipline, as highlighted in his recent posts about team achievements.
Credit Recovery
With a solid background in strategic credit recovery, he has extensive experience in this area, including his work with Bradesco.
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Career

Work history

5-2020
Superintendente de Customer Success (CS)
Kawasaki Sociedade de Advogados
7-2018
Head of Customer Success
SISCOM
7-2018 - 5-2020
Gerente Executivo de Relacionamento e Novos Negocios
Kawasaki Sociedade de Advogados
7-2018 - 3-2019
Gerente executivo
Kawasaki Sociedade de Advogados
12-2016 - 7-2018
Gerente Executivo
Grupo Fórum
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1980 - 1983
Bachelor of Business Administration (BBA)
Universidade Cruzeiro do Sul
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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