Aparecido Jatuba in

Aparecido Jatuba

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Superintendente de Customer Success (CS) at Kawasaki Sociedade de Advogados
📍 São Paulo, São Paulo, Brazil

Aparecido Jatuba is the Head of Customer Success at SISCOM, bringing over 40 years of experience in operational, administrative, and commercial areas. He has a strong background in credit recovery and strategic business vision.

He is passionate about continuous learning, as evidenced by his coaching certifications. He also shows strong interest in customer relationship management, as seen in his recent conference attendance.

Notably, Aparecido played a key role in developing national legal production strategies for Bradesco, tailoring approaches for each Brazilian state.

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Experience
16 Years
Current Role
Superintendente de Customer Success (CS)
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Aparecido cares about

Customer Success
As Head of Customer Success at SISCOM, he consistently emphasizes customer experience and operational discipline, as highlighted in his recent posts about team achievements.
Credit Recovery
With a solid background in strategic credit recovery, he has extensive experience in this area, including his work with Bradesco.
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Career

Work history

5-2020
Superintendente de Customer Success (CS)
Kawasaki Sociedade de Advogados
7-2018
Head of Customer Success
SISCOM
7-2018 - 5-2020
Gerente Executivo de Relacionamento e Novos Negocios
Kawasaki Sociedade de Advogados
7-2018 - 3-2019
Gerente executivo
Kawasaki Sociedade de Advogados
12-2016 - 7-2018
Gerente Executivo
Grupo Fórum
In the press

Media appearances

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Education
1980 - 1983
Bachelor of Business Administration (BBA)
Universidade Cruzeiro do Sul
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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