Arpita Pal

Enthusiast
DISC Type : i

Business Operations and Resource Management at Happiest Minds Technologies

Bengaluru, Karnataka, India

Overview

Arpita Pal is an operations and HR professional with nearly eight years of experience, currently managing Business Operations and Resource Management at Happiest Minds Technologies. Her expertise lies in demand and supply management, resource planning, and talent management. Arpita holds an MBA from Sikkim Manipal University.

She successfully pivoted her career from customer service roles into strategic human resources and resource management functions.

Personality Overview

Story Driven

Amiable & Agreeable

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Resource Optimization
Her experience is centered on demand and supply management, strategic resource planning, and improving utilization to enhance organizational efficiency.
Talent Management
She has a background in managing talent pools, developing comprehensive job descriptions, and analyzing role competencies to meet business needs.
Operational Strategy
Develops and implements strategies to optimize resource allocation and collaborates with project managers to forecast and fulfill project needs.

Media Appearances

Arpita has no verified media appearances

Work History

9-2024
Business Operations and Resource Management at Happiest Minds Technologies
6-2021 - 7-2024
Talent Partner at Mphasis
6-2021 - 7-2024
Resource Manager at Mphasis
1-2011 - 3-2011
Trainee at Fortis Hospitals
4-2007 - 7-2008
Senior Customer Support at Mphasis

Education

6-2008 - 5-2010
Master of Business Administration - MBA from Sikkim Manipal University - Distance Education
5-2001 - 6-2004
Bachelor's degree from P.E.S College, BSK I stage, Bangalore-50

More Information

Social Presence :

Prographics :

Exp : 8 Location : Bengaluru, Karnataka, India Job Level : N/A Designation : Business Operations and Resource Management at Happiest Minds Technologies
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Insights For Selling To Arpita

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arpita is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Arpita

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Arpita move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Arpita take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Arpita

Personality Compatibility


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