Arshad Sheikh is an IT professional specializing in service delivery, with experience across companies like Tata Consultancy Services, LTI, and Mphasis. His expertise encompasses incident management, IT service management (ITSM), and infrastructure engineering. He holds an ITIL ITSM foundation certification and a Bachelors Degree in Computer Application, underscoring his technical and process-oriented skills.
He has a consistent career focused on managing critical IT operations, from handling incident response and ITSM analysis to engineering robust infrastructure solutions. His background includes working with Microsoft Azure and SAP systems, indicating a blend of cloud and enterprise application knowledge.