Ashley Schutz, MHA, MLS (ASCP)

Researcher
DISC Type : Cs

Director of IT Quality Assurance at University Health

San Antonio, Texas Metropolitan Area, United States

Overview

Ashley is the Director of IT Quality Assurance at University Health, having transitioned from a career as a microbiologist. She is passionate about process improvement and leveraging technology for better patient care. She earned her Bachelors degree at UT Health San Antonio and is completing a Master of Health Administration (MHA).

As a self-described life-long learner, Ashley is deeply committed to improving the healthcare industry. She believes in creating innovative team environments where colleagues motivate each other to excel. Her professional interests include major healthcare organizations like Roche and the Centers for Medicare & Medicaid Services.

Unique fact: Ashley successfully pivoted her career from clinical microbiology to IT leadership within the same healthcare system.

Personality Overview

Perfectionist

Soft Communicator

Self-Disciplined

They tend to be clear about their needs and limitations and are unlikely to promise too much.  Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Healthcare Quality
Her work focuses on ensuring safe and high-quality patient care through technology, as highlighted by team awards from the Epic UGM Conference.
IT & Ops Partnership
Believes the most successful healthcare organizations treat the relationship between operations and IT as a crucial partnership for success.
Process Improvement
Her introduction and MHA focus on project management highlight a core passion for improving processes within the healthcare industry.

Media Appearances

Ashley has no verified media appearances

Work History

6-2023
Director of IT Quality Assurance at University Health
4-2022 - 6-2023
IT Quality Assurance Manager at University Health
11-2018 - 4-2022
Epic Analyst at University Health
6-2016 - 10-2018
Quality and Compliance Coordinator at University Health
6-2014 - 6-2016
Medical Laboratory Scientist at University Health

Education

2010 - 2013
Bachelor's degree from UT Health San Antonio

More Information

Social Presence :

Prographics :

Exp : 13 Location : San Antonio, Texas Metropolitan Area, United States Job Level : Mid-senior Designation : Director of IT Quality Assurance at University Health
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Insights For Selling To Ashley

During A Call Or A Meeting

DO's

  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results
  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ashley is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Ashley

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Ashley move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Ashley take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Ashley

Personality Compatibility


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