Athina Karahogitis

Pioneer
DISC Type : Dsi

CEO & Founder at BorderlessCX™

Dallas-Fort Worth Metroplex, United States

Overview

Athina Karahogitis is the CEO and Founder of BorderlessCX™, a CX advisory firm. With over 30 years of experience, she is a global strategist and AI specialist focused on transforming customer experiences and designing future-proof operating models. She holds a Diploma in Disruptive Strategy from Harvard Business School Online.

She is passionate about empowering women in business, actively participating in organizations like CCWomen and the Tampa Bay Organization of Women in International Trade. Athina also shows a keen interest in fostering meaningful family connections, sharing content related to parenting and personal relationships.

As the former EMEA Chair for TP Women, she served on the global board, personally coaching and elevating womens careers.

Personality Overview

Friendly But Fast

Dynamic But Sincere

Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders)  If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Global CX Strategy
Her company, BorderlessCX™, helps organizations rethink global shoring and talent strategies. She is a featured speaker at international conferences like Elevate Africa.
AI in CX
Identifies as an AI Specialist and attends leading industry events, like CCW 2026, focused on the intersection of human interaction and artificial intelligence in customer dialogue.
Women in Leadership
She is a member of CCWomen, previously chaired the D&I board at Teleperformance, and actively participates in summits for women leaders to foster intentional partnerships.

Media Appearances

Athina has no verified media appearances

Work History

6-2024
CEO & Founder at BorderlessCX™
8-2013
Founder at Excaliber - Ventures
6-2024 - 8-2025
Co-Founder at GigCXTalent
2-2022 - 5-2024
Global Deputy Chief Client Officer at Teleperformance
1-2021 - 5-2024
TP Women / D&I | EMEA Chair and Global Member of the Board at Teleperformance

Education

2021 - 2021
Diploma in Disruptive Strategy from Harvard Business School Online
1993 - 1996
Diploma in Computer Programming from The National Radio Institute - McGraw Hill

More Information

Social Presence :

Prographics :

Exp : 35 Location : Dallas-Fort Worth Metroplex, United States Job Level : Leadership Designation : CEO & Founder at BorderlessCX™
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Insights For Selling To Athina

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Showcase existing customers and use case-studies to grab their attention
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Athina is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Athina

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Athina move?

  • They are generally fast movers and can take quick decisions
  • Can Athina take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Athina

Personality Compatibility


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