ATUL SHARMA

Critic
DISC Type : C

Member, Placement Committee at MICA | The School of Ideas

Ahmedabad, Gujarat, India

Overview

Atul is a PGDM candidate at MICA with a focus on customer-centric strategies. He recently interned in Customer Success at Martech firm CleverTap, leveraging a background in retail management where he led large teams at Reliance Retail and improved customer experience. He holds a degree from IHM Jaipur.

Outside of his professional pursuits, Atul is passionate about leadership development, frequently sharing insights on social and emotional intelligence. His journey from hospitality to retail and now marketing technology highlights his adaptability and focus on understanding customer behavior. He believes in growth through knowledge exchange.

During his hospitality internship at ITC, Atul was awarded as the "most disciplined trainee. "

Personality Overview

Precise

Negotiator

ROI Driven

It is very likely that they will negotiate pricing or other important terms.  Unless the value is proven by data, they are unlikely to value fancy features. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Customer Success
Interned at CleverTap, designing lifecycle playbooks and building analytics dashboards to enhance customer engagement for over 100 clients.
Martech Strategy
Gained hands-on experience in the Martech space at CleverTap, focusing on CRM strategies and mapping customer journey touchpoints.
Retail Management
As an Assistant Manager at Reliance Retail, he led a team of over 20 associates and successfully reduced customer complaints by 40%.

Media Appearances

ATUL has no verified media appearances

Work History

4-2025
Member, Placement Committee at MICA | The School of Ideas
4-2025 - 5-2025
Customer Success | Intern at CleverTap
9-2021 - 1-2023
Assistant Manager at Reliance Retail
12-2019 - 4-2021
Team Lead - F&B Placement and Event Coordination Team at IHM Jaipur
7-2019 - 10-2019
Hospitality Intern at ITC Grand Central, Mumbai

Education

6-2024 - 3-2026
PGDM from MICA | The School of Ideas
2018 - 2021
B.sc from IHM Jaipur

More Information

Social Presence :

Prographics :

Exp : 3 Location : Ahmedabad, Gujarat, India Job Level : N/A Designation : Member, Placement Committee at MICA | The School of Ideas
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Insights For Selling To ATUL

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready to answer many clarity-seeking questions and requests for information
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with ATUL is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from ATUL

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will ATUL move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can ATUL take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And ATUL

Personality Compatibility


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