Bart Batselier in

Bart Batselier

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Head of Customer Service at Twikey
📍 Ghent, Flemish Region, Belgium

Bart Batselier leads customer service and success at Twikey, focusing on smart and efficient payment solutions. With a background in informatics and a certification in customer success, he is dedicated to enhancing long-term customer retention, satisfaction, and success by optimizing payment processes for thriving businesses.

Outside of his professional life, Bart is a family man who enjoys spending a great deal of time with his two sons. He values this time, finding it an opportunity to be a kid again and creating the best moments with them.

Unique fact: Bart previously co-owned a business called Beer Academy, Training & Services and was an official beer trainer for major companies like AB Inbev.

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Experience
21 Years
Current Role
Head of Customer Service
Job Level
Mid-senior
Location
Ghent, Flemish Region, Belgium
Personality Overview

How Bart shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Bart cares about

Customer Success
He leads the customer success team at Twikey, has a certification in the field, and focuses on long-term customer retention and satisfaction.
Efficient Payments
His role and company, Twikey, are centered around providing smart payment solutions, including SEPA Direct Debits, to help businesses get paid faster.
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Career

Work history

12-2021
Head of Customer Service
Twikey
11-2017 - 12-2021
Customer Success Manager
Twikey
4-2004 - 11-2017
Retail Support
Ubiway
10-2007 - 12-2015
Co-owner
B.A.T.S. vof (Beer Academy,Training & Services)
7-2002 - 4-2004
Responsible 2nd hand sales / IT Support
Flamant NV
In the press

Media appearances

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Education
2015 - 2016
High School
Mediaschool Gent
2000 - 2002
Informatics
HOGENT
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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