Bart Brody

Commander
DISC Type : D

CS Consulting at Freelance

Des Moines, Iowa, United States

Overview

Bart is a results-driven executive with over 20 years of leadership in SaaS and Cybersecurity customer success across public and private sectors. He excels in delivering operational efficiencies and driving revenue growth. People who have worked with him describe him as a "fantastic support" and a leader who makes good teams "GREAT".

He demonstrates a strong commitment to continuous learning and staying ahead of industry trends, recently completing a course on the business impact of Artificial Intelligence. This intellectual curiosity shows his dedication to personal and professional growth, ensuring he brings the latest insights to his client relationships.

Unique fact: In a previous role, Bart single-handedly managed and supported over 400 customers, securing their contract renewals.

Personality Overview

Candid & Clear

Strong-Willed

Risk-Taker

They respond better to strong and respectful interactions.  They prefer to be the ones controlling the conversation or defining the terms. They take a lot of pride in personal achievements.

Topics They Care About

Customer Success Strategy
As a consultant, he specializes in evolving CS teams and redesigning playbooks to create proactive, value-driven customer journeys.
Cybersecurity & PTaaS
His recent leadership roles at BreachLock (PTaaS) and Synack (crowdsourced security) place him at the forefront of the cybersecurity industry.
AI's Business Impact
He recently completed a course on AI's impact on business, indicating a current interest in leveraging emerging technologies for business growth.

Media Appearances

Bart has no verified media appearances

Work History

10-2024
CS Consulting at Freelance
6-2023 - 9-2024
Director of Client Success at BreachLock Inc
1-2022 - 5-2023
Manager, Customer Success at Synack, Inc.
7-2021 - 1-2022
Enterprise Customer Success Manager at Augury
9-2020 - 4-2021
Sr. Customer Success Manager at TrueCare24

Education

1990 - 1992
Education details unavailable from University of Arizona
Education details unavailable from Roosevelt High School

More Information

Social Presence :

Prographics :

Exp : 27 Location : Des Moines, Iowa, United States Job Level : N/A Designation : CS Consulting at Freelance
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Insights For Selling To Bart

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Refer to testimonials from well-known industry leaders
  • Be respectful but crisp

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bart is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Bart

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Bart move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Bart take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Bart

Personality Compatibility


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