Basil Hutchinson in

Basil Hutchinson

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Director of Customer Support at Emerson Automation Solutions
📍 Florham Park, New Jersey, United States

Basil Hutchinson is the Director of Customer Support at Emerson Automation Solutions, where he has progressed through several roles over many years. With an MBA and a Bachelors from Rutgers University, he specializes in managing multi-national teams and enhancing customer experience. Colleagues describe him as customer-centric, reliable, and a subject matter expert.

Based on his professional affiliations and interests in companies like GE Power, Basil appears to have a strong personal interest in the broader industrial and energy sectors. He follows major players in the engineering and power generation industries.

Unique fact: Basil has built his entire career within Emerson, advancing from a Senior Technical Support Representative to a Director.

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Experience
21 Years
Current Role
Director of Customer Support
Job Level
Mid-senior
Location
Florham Park, New Jersey, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Basil cares about

Customer Experience
His role focuses on enhancing customer experience through programs, services, and support procedures.
Technical Team Leadership
He has a long history of managing and developing technical support departments, growing from a representative to a director.
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Career

Work history

2-2018
Director of Customer Support
Emerson Automation Solutions
5-2013 - 2-2018
Manager Technical Support
Emerson Automation Solutions
5-2005 - 4-2013
Senior Technical Support Representative
Emerson Automation Solutions
5-2003 - 7-2004
Inside Sales/Engineering Technician
Hudson Valley Controls
In the press

Media appearances

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Education
2011 - 2012
Master of Business Administration (MBA)
University of Phoenix
1997 - 2002
Bachelor's degree
Rutgers University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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