Ben Carlin in

Ben Carlin

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Customer Success Manager at Beam
📍 London, England, United Kingdom

Ben is a Customer Success Manager at Beam with a background in sales development at tech companies like Navan and Blink. He is skilled in the full customer lifecycle, from acquisition and outbound sales to upselling and strategic account management. He holds a Bachelor of Science from Loughborough University.

He has a sense of humor about his profession, once posting: "Do sales, they said… it’ll be fun, they said. "

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Experience
3 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
London, England, United Kingdom
Personality Overview

How Ben shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ben cares about

Customer Success
His current role focuses on this, with listed skills in upselling, cross-selling, and strategic account management at Beam.
Sales Development
He has extensive experience in sales development roles at Navan and Blink, focusing on lead generation and qualification.
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Career

Work history

10-2025
Customer Success Manager
Beam
5-2025 - 10-2025
Customer Relations Manager
Beam
11-2024 - 3-2025
Senior Mid-Market Sales Development Representative
Navan
3-2024 - 11-2024
Mid-Market Sales Development Representative
Navan
10-2023 - 3-2024
Sales Development Representative
Blink
In the press

Media appearances

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Education
2017 - 2021
Bachelor of Science - BS
Loughborough University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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