Ben Goward is a veteran IT leader with a long career in Londons local government, currently serving as the Director of IT at Harrow Council. Specializing in digital transformation, he has a track record of replacing legacy outsourced systems with modern cloud-based services. He holds a BA (Hons) from Oxford Brookes University.
After spending over 20 years at Westminster City Council, he moved to Harrow Council to lead their modernization journey.
Early in his career, he pioneered Westminsters first online payment system for parking notices, a disruptive change that significantly reduced call center volume overnight.
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