Ben Goward in

Ben Goward

Commander · DISC type D
Director of IT at Harrow Council
📍 London, England, United Kingdom

Ben Goward is a veteran IT leader with a long career in Londons local government, currently serving as the Director of IT at Harrow Council. Specializing in digital transformation, he has a track record of replacing legacy outsourced systems with modern cloud-based services. He holds a BA (Hons) from Oxford Brookes University.

After spending over 20 years at Westminster City Council, he moved to Harrow Council to lead their modernization journey.

Early in his career, he pioneered Westminsters first online payment system for parking notices, a disruptive change that significantly reduced call center volume overnight.

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Experience
32 Years
Current Role
Director of IT
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

How Ben shows up

Impact-Driven
Very Quick
Decisive

More than the product, they care about the impact of the product. They are not always relationship oriented. They like to move fast and expect the same from others.

Priorities

Topics Ben cares about

Local Gov Innovation
Has spent his career driving technological change and modernization within London's councils, including Westminster, Kensington and Chelsea, and now Harrow.
Cloud Transformation
His current IT strategy at Harrow is explicitly focused on moving from legacy on-premise data centers to the cloud to improve the council's agility and efficiency.
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Career

Work history

4-2020
Director of IT
Harrow Council
12-2017 - 4-2020
Chief Information Officer
Westminster City Council & Royal Borough of Kensington and Chelsea
10-2016 - 12-2017
Interim Chief Information Officer
Westminster City Council & Royal Borough of Kensington and Chelsea
6-2015 - 10-2016
Head of Digital
Hammersmith & Fulham, Kensington and Chelsea, Westminster City Councils
2-2012 - 5-2015
Interim Chief Information Officer
Westminster City Council
In the press

Media appearances

How London Borough of Harrow Council Transformed their IT Service. Featured in Kerv
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Education
1989 - 1992
BA (Hons) - Upper 2nd class
Oxford Brookes University
1986 - 1988
'A' Levels
William Ellis 6th Form
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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